Serendipity’s Values

• Serendipity will work in partnership with families to protect children and prevent family breakdown.
• We will operate pro-social modelling whereby staff present positive role models to reinforce positive parenting and sociable behaviour.
• We encourage the use of cognitive skills such as consequential thinking, problem solving and critical reasoning.
• We are committed to ensuring quality for families and will regularly monitor and review our services, we welcome feedback to enable us to continuously develop and improve.

Serendipity’s Beliefs

• We believe that every individual should be treated with dignity and respect.
• We believe that families can resolve difficulties together.
• We believe that every individual should have the opportunities, support and encouragement to exercise control over their own lives, whilst acknowledging their responsibilities.

Serendipity’s Purpose

• Serendipity provides placements for families, who are in difficulty.
• We aim to provide assessments which are independent, child centred and detailed according to good practice and childcare legislation.
• We will work with families to instil hope by building on their existing and possibly hidden strengths.

Serendipity’s Aims

• To provide a residential centre of the highest standard, with the protection of children being paramount.
• To promote the welfare of the families in our care as a priority.
• To tackle discrimination, promote independence and ensure equality of opportunity is achieved.
• To provide high quality staff to meet the diverse needs of the families.
• To provide information and support to each individual.
• To teach each person to develop their self esteem and encourage the learning of parenting, life and social skills.
• To ensure that the families in our care will be given every opportunity through the progressive and continual encouraging of each individual to overcome any disadvantage they may have encountered.